At ART Cleaning we have a thorough understanding of quality of service. We are strong advocates of attention to detail, efficiency and, above all, total customer satisfaction.
We give you our promise to ensure that we deliver a complete, high-standard cleaning service. It is our goal to provide continuous improvement and prove to all of our customers that Quality Control is our top priority.
This is achieved with:
1. A rigorous checking procedure
2. A commitment to guaranteeing satisfaction
3. Regular announced and unannounced supervision of premises
4. Detailed project management for delivery
5. A system of immediate and recorded managerial intervention in response to client complaints and suggestions
6. Monthly gathering and monitoring of client feedback using customer satisfaction surveys
7. Valued employees, local suppliers experienced management staff
8. Investment in training for the development of our employees
We are always ready to tackle any issues head on should they arise, and use a proactive quality checking process to maintain this through the life of the contract.
Each project that we take on is thoroughly monitored throughout for quality issues and we strongly encourage an open line of communication between ourselves and our clients. It is an absolute necessity to obtain vital feedback and build a solid working relationship.
Please feel free to contact us at any time. We are more than happy to visit your location in order to give you an accurate, no obligation quote for our cleaning services.
Telephone: 0121 360 4763
Email us: firstname.lastname@example.org